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If you have taken out insurance with an unregistered insurer, you must lodge a return and pay duty. This must be done by the 21st day of the month after you paid your premium.

1

Contact us

To begin the lodgement process, please contact us on 13 21 61 to outline your circumstances so we can establish if you are liable to pay insurance duty.

If you are liable, we will send you a registration form to complete and a letter explaining what you must do.

2

Complete the registration form

You need to complete the registration form and return it to us using one of these methods below. We will then register you and send a monthly return booklet to you.

You need the duty return booklet and details of the previous month’s Victoria-related insurance premiums paid on general insurance to lodge your return.

3

Lodge your return

Regardless of whether you have a duty liability or a nil liability, you need to complete and lodge the monthly return. Follow the instructions outlined in the return booklet, using block letters in black or blue pen, and return it to us using one of these methods outlined below.

Email

Email your return/form (including a nil return) and any supporting documents to returns@sro.vic.gov.au with a subject line “Insured Person Duty Return” and your customer reference number.

If you choose to pay by cheque, you will need to send that separately to the address below (see Step 5 for payment details).

Mail

Mail your return/form, cheque and any supporting documents to:

State Revenue Office
GPO Box 1641
MELBOURNE
VIC 3001

or

State Revenue Office
DX 260090
Melbourne

Fax

Fax your return (including a nil return) and any supporting documents to 03 9628 6851 with a covering page entitled “Insured Person Duty Return” and your customer reference number.

If you choose to pay by cheque, you will need to send that separately to the address below (see Step 5 for payment details).

4

Make your payment

You can pay by VISA, MasterCard, BPAY, EFT or cheque, made payable to State Revenue Office Victoria.

If you pay by VISA, MasterCard, BPAY or EFT, please use the relevant reference for that month’s return to ensure your payment is allocated correctly.

Please send any cheque to us with the remittance slip from your return or print your customer number and reference details on the back of the cheque to ensure your payment is allocated correctly.