Lodge and process all duties transactions online

We have expanded Duties Online (DOL) to include the Electronic Lodgment Model (ELM), which enables customers who regularly lodge duty transactions with us to process or lodge all their transactions electronically.

Our enhancements to DOL’s services support the continued industry shift in Victoria from paper to electronic settlements.

The ELM:

  • Allows any transaction which cannot be processed via DOL to be electronically submitted to us for a duty determination,
  • Provides you with an electronic record of the documents you have lodged and to track your transaction’s progress,
  • Eliminates the need to attend our customer service centre,
  • Removes the need to physically mail your lodgements to us,
  • Provides the convenience of processing all transactions from your office, and
  • Facilitates online refund applications

Regular lodgers must either register for DOL or use an existing DOL registered organisation that can provide same-day service.

Important changes to duty lodgements

The available options are as follows:

  • Sign up to DOL to take advantage of an easy to use, free and convenient way to lodge and pay duty,
  • Use a registered DOL organisation to process the transaction on your behalf 

 

Lodgement options for duty transactions

  Transaction types that can be completed in DOL Complex transaction types that cannot be completed in DOL

Businesses

Use DOL

OR

Use a registered DOL organisation to process on your behalf

Lodge at the SRO (estimated 21 days for completion)

Individuals

Lodge at the SRO (estimated 21 days for completion)

OR

Use a registered DOL organisation to process on your behalf

Lodge at the SRO (estimated 21 days for completion)

Transactions added to DOL

You can process the following transactions immediately using DOL:

  • Transactions lodged after the legislated 30 days and incurring interest (late lodgment),
  • Transfers to trustees or custodians of superannuation funds or trusts (s41),
  • Unrelated sub-sale transactions with off-the-plan (land and building packages or refurbishment) concession

More information

Please refer to our further information about DOL, or email dutiesonline@sro.vic.gov.au.