You can create a PTX Express username or reset your existing password using our simple three-step instructions.

Please choose category A or B to complete this task.

1

Select your category

Type A (reset password)

This category is for customers who are existing PTX Express registrants.

To reset your PTX Express password:

  • Go to the PTX Express login page,
  • Select to reset your password,
  • Enter your customer ID and corresponding email address,
  • Select “OK”

A new password will be generated and sent to your registered email address.

Type B (create username)

This category is for customers who are not registered for PTX Express under their individual name (i.e. this is your first time logging in).

To create a PTX Express username:

  • Go to the PTX Express login page,
  • Select to create a login,
  • Complete all mandatory fields to supply your details,
  • Answer one of the security questions (Note: answering more than one question will not allow you to proceed),
  • Select “Create login”

A new password will be generated and sent to your registered email address.