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Working at the SRO

Applying for a job

Working at the SRO

Do you offer flexible working?

We have a hybrid working model where staff can work up to 50% of their time at home. We also offer other flexible working arrangements, job sharing, flex-time, and a range of leave options such as study leave and purchased leave. 

What health and wellbeing options do you offer?

The health and wellbeing of our staff is vital. As such, we offer:

  • annual flu vaccination rebates
  • eyesight testing
  • ergonomic assessments
  • health and wellbeing events
  • free 24-hour counselling and support services for staff and their immediate families via our Employee Assistance Program
  • regular social club activities such as multicultural lunches and trivia nights
  • discounted health insurance via HCF
  • hybrid working arrangements
  • discounted myki tickets. 

Are there training and development opportunities?

Our Learning and Development - Customer Education Branch supports the lifelong learning of employees, addressing learning needs including tax technical knowledge and skills, leadership development and professional skills. Further education assistance is also available for employees wanting to undertake SRO-approved courses of study with registered training organisations. 

Are you an equal opportunity workforce?

Our equal opportunity policy promotes an environment in which all staff can work free from intrusive or offensive practices and where every person’s rights are respected. We are bound by the Equal Opportunity Act and have designed our recruitment processes to ensure the rights of every applicant are respected in principle and practice.

What leave options are there?

We offer a range of leave including annual leave, flexi-time (Grades 2-4 only), personal/carer's leave, parental leave, surrogacy leave, long service leave, purchased leave, job sharing, special leave, gender transition leave, cultural leave, ceremonial leave, and leave without pay.

What superannuation contributions do you make?

We make compulsory employer contributions (currently equal to 10% of your salary) into your nominated complying superannuation fund or default industry fund VicSuper. You can also make extra contributions to your superannuation before or after tax is deducted.

Do staff get feedback on their performance?

We encourage open and honest communication supported by annual performance development and progression plans (PDPPs). We also recognise individual and team achievements via a monthly reward and recognition program. 

Most staff are eligible for additional annual progression payments if they meet the goals set out in their PDPPs. Wages also increase annually as part of the Victorian Public Service Enterprise Agreement 2020. We also comply with the National Fair Work Employment Standards.

Do you do anything for the community or environment?

We are an active corporate citizen and our employees run a Social Responsibility Committee encouraging participation in community-based activities and the support of a range of charitable organisations and events. 

We are committed to reducing the impact of our activities on the environment through initiatives such as reducing our environmental footprint and raising awareness. We promote car-pooling and public transport, and participate in World Environment Day, Earth Hour and Ride2Work Day.

Applying for a job

Who can work for the State Revenue Office?

To be eligible to work for us you must:

  1. Provide:
    1. Evidence of COVID-19 vaccination status.
    2. Evidence of commencement of identity in Australia:
      • A full Australian birth certificate, citizenship certificate and/or current passport or your foreign passport and a permanent visa or certificate of evidence of resident status.
      • Non-Australian citizens with a valid Australian work visa must provide a current foreign passport and a valid work visa. You must specify the visa type and expiry date on your application.
    3. Current photo ID:
      • Australian or foreign passport, current driver licence, tertiary student ID/working with children check card/key pass.
    4. Evidence of operating in the community:
      • Medicare card, change of name certificate, credit/account/Centrelink card.
    5. Evidence of current residential address:
      • Rates or utility notice, financial statement, tax assessment notice, insurance papers.
    6. For higher security level roles, e.g. policy roles:
      • A current resume listing any educational qualification/s, certificates, licences, or professional memberships; and listing your prior employers (including dates of employment and job titles) so we can do a two-year background check.
      • Name of a person we can contact for a character reference.
  2. Agree to undergo a police record check(s).
  3. Complete a personal declaration form and a misconduct statutory declaration and consent form..
  4. Agree to serve a probation period if relevant i.e. if you are not a current VPS employee. 

Do I need to address key selection criteria in my application?

It depends on the position. Please refer to the job advertisement to see if you are required to address the key selection criteria. 

What does 'grade' refer to in the position description?

In the Victorian public service, jobs are organised according to classifications that reflect the value of the work performed. They range from Grade 1 (entry level) to Grade 7 (senior technical specialist). Different salary ranges apply to each classification based on work value as outlined in the current Victorian Public Service (VPS) Agreement 2020.  

Can I save my application and return to it later?

Yes. Please remember you must submit your application in full by the closing date and time specified within the job advertisement.

Do I need to provide references with my application?

It is your choice to include the names and contact details of referees in your application. However, we will ask for names and contact details of two work referees at a later stage if you progress through the recruitment process. We do not contact your referees without first obtaining your consent. 

How do I know if my application has been received?

When you submit your application via e-Recruitment, you should immediately receive notification of via email. If you do not receive email confirmation, please contact us.

Can I withdraw or change my application after I submit it?

The only way to make changes to your application before the closing date is to log into e-Recruitment, withdraw your initial application, and submit a new application.

How will I hear about my application?

Once the advertised role is closed, candidates shortlisted for interview will be contacted to arrange a suitable time for interview. All unsuccessful candidates, both before and after interview, will be notified by email.

Can I request feedback if I am unsuccessful?

If you would like feedback, please email us. Once the selection process is finalised, a member of the selection panel will contact you to provide feedback.

If I have received a voluntary departure package from the Victorian public service within the past three years, will my application be accepted?

We are unable to accept applications from former Victorian public servants who have accepted a voluntary departure package from the Victorian Government within three calendar years of their resignation or retirement date.

Are my personal details safe? How long will you keep my details on file?

We are committed to responsibly handling personal information and protecting the privacy rights of individuals. Our privacy statement is made under the Privacy and Data Protection Act 2014 and explains our policy for handling personal information provided to us as part of a recruitment process. Once personal information comes into our possession, we take reasonable steps to protect that information from misuse and loss from unauthorised access, modification, and disclosure.

What if I’m living overseas or interstate?

All interstate and overseas applicants who satisfy our evidence of identity requirements and have current Australian work visas are encouraged to apply for positions with us. All appointments are subject to satisfactory police record checks, completed personal declaration and misconduct declaration forms, and a probation period (if you are not an existing VPS employee). Please note we do not enter into sponsorship arrangements with prospective employees.

Will I need to get a police record check?

Offers of employment are made subject to the applicant agreeing to a post-employment police record check and other higher security checks if applicable. Police record checks are normally processed before they start or within a staff member’s first three months here.

Will assessments be used as part of the selection process?

We may request candidates  complete assessments as part of the shortlisting process or before, during or after an interview.

Assessments may include online ability or aptitude assessments, behavioural style questionnaires or psychometric assessments, telephone screening, case studies, presentations, work simulations or sample tests.

What if I have more questions?

Please email us and we will reply as soon as possible.

Last modified: 26 April 2022
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