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About applying

What is e-Recruitment?

e-Recruitment is our online employment system enabling registered users to apply for State Revenue Office jobs. You must register to access the system.

How do I apply for a vacancy?

If you are a first-time applicant, you need to register at e-Recruitment to apply directly for a State Revenue Office vacancy. If you are already registered, you do not need to register again. We use e-Recruitment to accept online applications for job vacancies. 

Where can I see vacancies for the whole of the Victorian public service?

All current vacancies, across most of the Victorian public service (VPS), are listed at

When do applications close?

All our job advertisements specify a closing date and time, which will vary. Always check these details on the job advertisement.

How will I know my application has been received?

When you submit your application via e-Recruitment, you should immediately receive notification of the receipt of your application via return email. If you do not receive email confirmation, email

Can I withdraw or change my application after I submit it?

You can withdraw your application by logging into e-Recruitment. The only way you can make changes to your application before the closing date is to log into the system, withdraw your initial application and then resubmit a new application.

If I have received a voluntary departure package from the Victorian public service within the past three years, will my application be accepted?

No. We are unable to accept applications from former Victorian public servants who have accepted a voluntary departure package from the Victorian Government within three calendar years of their resignation or retirement date.

Who can work for the State Revenue Office?

To be eligible to work for us you must:

  1. Provide:
    1. Evidence of COVID-19 vaccination status.
    2. Evidence of commencement of identity in Australia:
      • A full Australian birth certificate, citizenship certificate and/or current passport or your foreign passport and a permanent visa or certificate of evidence of resident status.
      • Non-Australian citizens with a valid Australian work visa must provide a current foreign passport and a valid work visa. You must specify the visa type and expiry date on your application.
    3. Current photo ID:
      • Australian or foreign passport, current driver licence, tertiary student ID/working with children check card/key pass.
    4. Evidence of operating in the community:
      • Medicare card, change of name certificate, credit/account/Centrelink card.
    5. Evidence of current residential address:
      • Rates or utility notice, financial statement, tax assessment notice, insurance papers.
    6. For higher security level roles, e.g. policy roles:
      • A current resume listing any educational qualification/s, certificates, licences, or professional memberships; and listing your prior employers (including dates of employment and job titles) so we can do a two-year background check.
      • Name of a person we can contact for a character reference.
  2. Agree to undergo a police record check(s).
  3. Complete a personal declaration form and a misconduct statutory declaration and consent form..
  4. Agree to serve a probation period if relevant i.e. if you are not a current VPS employee..

How will I hear about my application?

Once the advertised role is closed for applications, candidates shortlisted for interview will be contacted by phone to arrange a suitable time for interview. All unsuccessful candidates, both before and after interview, will be notified by email.

Can I request feedback if I am unsuccessful?

Yes. If you would like feedback, please email Once the selection process is finalised a member of the selection panel will contact you by phone or email to provide feedback.

Do I need to address key selection criteria in my application?

You need to read the job ad carefully to find out how to apply. For most roles we don’t require applicants to address all the key selection criteria in the position description. When you apply for a role you may be asked to respond to 3-4 key selection criteria via an online application form. In responding to the key selection criteria or questions, you should provide practical examples of your knowledge, skills, and abilities to illustrate how you meet the specified criteria.

Guide to answering key selection criteria

Are you an equal opportunity employer?

Yes. Workplace diversity means recognising, respecting, and valuing the rich and diverse attributes people bring to us. Our equal opportunity policy promotes an environment in which all staff can work free from intrusive or offensive practices and where every person’s rights are respected. We are bound by the Equal Opportunity Act and have designed our recruitment processes to ensure the rights of every applicant are respected in principle and practice.

In the position description, what does 'grade' refer to?

In the Victorian public service, jobs are organised according to classifications that reflect the value of the work performed. They range from Grade 1 (entry level) to Grade 7 (senior technical specialist). Different salary ranges apply to each classification based on work value as outlined in the current Victorian Public Service (VPS) Agreement 2020. Depending on the appointment, new staff members normally start at the base of the range within their classification.

Are my personal details safe? How long will you keep my details on file?

We are committed to responsibly handling personal information and protecting the privacy rights of individuals. Our privacy statement is made under the Privacy and Data Protection Act 2014 and explains our policy for handling personal information provided to us as part of a recruitment process. Once personal information comes into our possession, we take reasonable steps to protect that information from misuse and loss from unauthorised access, modification, and disclosure.

Can I save my application and return to it later?

Yes. The e-Recruitment system allows you to save the progress of your application and return to it later. Remember you must submit your application in full by the closing date and time specified within the job advertisement.

What if I’m currently living overseas or interstate?

All interstate and overseas applicants who satisfy our evidence of identity requirements and have current Australian work visas are encouraged to apply for positions with us. All appointments are subject to satisfactory police record checks, completed personal declaration and misconduct declaration forms, and a probation period (if you are not an existing VPS employee). Please note we do not enter into sponsorship arrangements with prospective employees.

Will I need to get a police record check?

Offers of employment are made subject to the applicant agreeing to a post-employment police record check and other higher security checks if applicable.

Police record checks are normally processed before they start or within a staff member’s first three months here.

Do I need to provide references with my application?

No. It is your choice to include the names and contact details of referees in your application. However, we will ask for names and contact details of two work referees at a later stage if you progress through the recruitment process. We do not contact your referees without first obtaining your consent. All applicants in serious contention for the role are reference-checked before the selection panel makes a final decision for the role. Generally, we do two reference checks on each applicant and expect candidates to provide their current and immediate past managers as referees.

How long will the interview take?

Our interviews run for 45 to 60 minutes and will be held at either our Melbourne or Ballarat office or via a MS Teams online video meeting.

Will assessments be used as part of the selection process?

We may request candidates to complete assessments as part of the shortlisting process or before, during or after an interview.
Assessments may include online ability or aptitude assessments, behavioural style questionnaires or psychometric assessments, telephone screening, case studies, presentations, work simulations or sample tests.

If an online assessment is used, you will be emailed with instructions on how to complete the assessment. Where a work simulation, case study or presentation is used you will be sent instructions by email and given sufficient time to prepare the required information.

What if I have more questions?

Please email your question to and we will reply as soon as possible.

Last modified: 27 October 2021


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