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Starting a SmartForm

  • The ‘Explanatory notes’ on a SmartForm’s webpage provide an explanation of the key terms, and other information that will help you complete the form.
  • The first page of a SmartForm outlines what the form is for, who should complete it, and how to lodge the form.
  • The ‘Complete form’ button launches a new SmartForm (1), while the ‘Open saved form' (2) button allows you to resume a form you’ve already started.

    Figure 1 and 2. Showing the 'complete form' and 'open saved form' buttons.

Navigating a SmartForm

  • Use the ‘Previous’ and ‘Next’ buttons (3) to navigate through a SmartForm in page order, or use the ‘Screen tabs’ (4) to jump between pages.

    Figure 3, showing the 'Previous' and 'Next' buttons

    Figure 4, showing the page tabs
  • Don’t use your internet browser’s ‘Back’ and ‘Forward’ buttons while completing a SmartForm. Using these buttons may mean you lose the data you’ve already entered.
  • Don’t use the ‘Refresh’ button on your internet browser. Using the ‘Refresh’ button may mean you lose the data you’ve already entered.

Saving a SmartForm

  • SmartForms don’t save automatically. The ‘Save for later’ (5) button allows you to save your form to complete at a later date.

    Figure 5, showing the 'Save for later' button
  • Remember to record your tracking code (6) as you’ll need it to access your saved SmartForm. This code is unique to each application and is not recorded by the State Revenue Office.

    Figure 6, showing the tracking code
  • Saved SmartForms will be retained for three days, unless otherwise specified on a SmartForm. If you don’t complete and submit the form within three days (or the specified time period), you’ll need to start again. 

Submitting your SmartForm

  • Some SmartForms and attachments can be lodged online, others need to be printed, signed and submitted by email or post. Lodgement requirements for each SmartForm are outlined on its first and last pages.
  • SmartForms and any supporting documents must be lodged together for your application to be processed.
  • Some of the SmartForms that can be submitted online require supporting documents to be attached. These files can be attached after you’ve completed the form and selected ‘Submit’.