Reset your PTX Express password
Follow these steps to reset your PTX Express password.
You can reset your existing PTX Express password by following these steps.
Steps to reset your password
- Go to the PTX Express login screen.
- Select 'Forgotten your password?’.
- Enter your customer ID and email address.
- Answer only one security question (answering more than one question will stop you from proceeding).
- Select 'Reset My Password'.
A new password will be emailed to you.
Last modified: 19 September 2025