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The commercial passenger vehicle service levy (CPVSL), also known as the trip levy, is a $1 levy that applies to every taxi and hire car trip, including ride share, originating in Victoria.

Helping you get it right

To help you get it right, we provide a range of information and tools, including:

Our Customer Charter

Compliance activities

Our compliance activities include:

  • Monitoring returns to ensure the levy is recorded accurately.
  • Ensuring returns are lodged quarterly.
  • Gathering information via the public, data-matching and other sources to ensure that commercial passenger vehicle services (taxi and hire car services, including ride share) comply with their obligations.
  • Investigating suspect reporting of the levy.
  • Verifying voluntary disclosures.

Common errors to avoid

  • Drivers or owners collecting the levy and not being registered when required.
  • Registering under the wrong registration type.
  • Failing to lodge accurate driver details including name, driver accreditation number (DC number) and ABN.
  • Failing to lodge accurate trip data.
  • Failing to lodge for one or more registration types (separate returns are required for each registration type).
  • Failing to lodge or pay quarterly returns by the due date.
  • Failing to cancel registration when appropriate.

Submit a voluntary disclosure or tip-off

Last modified: 13 August 2021
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