Mental health and financial wellbeing support

We understand that mental health and wellbeing can impact how you manage your tax obligations.

Mental health resources

If you or others are in immediate danger, call emergency services on 000.

• Lifeline provides 24/7 crisis support. Phone 13 11 14, text 0477 13 11 14 or chat online.
• Beyond Blue provides information about anxiety, depression, and mental health, as well as 24/7 support. Phone 1300 224 636 and chat online.
• SuicideLine Victoria offers 24/7 crisis support and counselling for people affected by suicide. Phone 1300 651 251 and chat online, including video chat.
• 13YARN is a 24/7 crisis support line for Indigenous Australians. Phone 13 92 76.
• Head to Health is a search engine that links you to mental health services and useful resources.

Financial wellbeing support

• MoneySmart offers free tools, tips, and guidance to help you take control of your money.
• The National Debt Helpline is a free financial counselling service available via phone 1800 007 007 and online chat.
• Financial Counselling Victoria can help you find a local financial counsellor. They offer free, independent, and non-judgmental support.
• Mob Strong Debt Help offers free legal advice and financial counselling for First Nations Peoples. Phone 1800 808 488.

Help for businesses

• Beyond Blue's New Access for Small Business program offers a mental health coaching service, free of charge, for small business.
• The Victorian Small Business Commission worked with Beyond Blue to create a guide for small business owners on making a mental health plan.
• The Small Business Debt Helpline provides specialist financial counselling for small business owners. Phone 1800 413 828.

Legal support

Victoria Legal Aid supports people with legal problems – including debt and bankruptcy. Phone 1300 792 387 and online chat.

Financial hardship

If you’re experiencing financial hardship, please contact us to discuss your situation.

Family and domestic violence

If you have experienced or are experiencing family or domestic violence, there are ways we can help. You can call us on 13 21 61 (weekdays 8:30 am-5 pm) or send us an email. If you or someone you know needs help, there is a range of family violence support services available.