Online enquiries
We aim to respond to you within 10 business days. Giving us your customer number will help us resolve your query as quickly as possible.
Phone
For all enquiries
International callers
Business hours
8:30 am–5 pm (AEST/AEDT), Monday to Friday, excluding public holidays.
If you are calling on someone's behalf, please make sure the account owner has contacted us and given you formal authority to do so, or we will only be able to provide general information. Customers can nominate/authorise a representative to interact with the State Revenue Office on their behalf using the Change of contact details form.
If you have a hearing or speech impairment or require an interpreter, please refer to Language, hearing and speech services.
State Revenue Office
GPO Box 1641
Melbourne VIC 3001
Fax
General enquiries
Payroll tax
Land tax
Customer services
Customer lodgement services
Land transfers and declarations of trust
All transfers of land and declarations of trust must be lodged electronically using Duties Online.
Conveyancing industry
All duty transactions can be lodged electronically using Duties Online.
Individuals
Use a Duties Online registered organisation or register for our free online lodgement service to process transactions.
Looking for something else?
Check our Help Centre to find online services, calculators, and other resources.
