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To claim a concession, you may complete the claim form which is mailed to you each November and submit it with the relevant annual return or follow the steps below. If you are claiming a concession for different premises, you must complete a separate form for each one.

To determine whether you are eligible for a concession, please refer to the congestion levy exemptions and concessions page.

The owner of a parking space in a public car park must give their completed concession claim form to the registered car park operator to submit as part of the operator’s annual return.

2020 congestion levy year

Car park owners are eligible for a 25% waiver for the 2020 levy year, and can defer any outstanding liability amounts until 31 March 2021.

2021 congestion levy year

Public car park owners are not eligible for a part-year concession for the 2021 congestion levy year as a result of the restrictions imposed by the COVID-19 Government Directions.

Private car park owners may be eligible for a part-year concession for the 2021 congestion levy year as a result of restrictions imposed by the COVID-19 Government Directions that were in force for 82 days from 6 August 2020 until 26 October 2020. If you are an eligible private car park owner, you may apply to claim the concession by lodging an objection to your 2021 levy assessment. 

  1. Gather required information

    While the following information is needed to complete the Congestion Levy Concession Claim Form 5, also refer to the form for specific instructions:

    • your business details, including ABN/ACN and SRO numbers
    • addresses of any car park spaces on which a concession is being claimed
    • number of days for any concession/s being claimed
    • reason for the claim.
  2. Complete your concession claim

    The claim form can be completed and lodged online.

  3. Lodge your claim form

    Lodge your claim form online or mail the claim form, annual return and any supporting documents to:

    State Revenue Office
    GPO Box 1641
    Melbourne VIC 3001

Next Steps

Levy assessments are issued in mid-March.

The levy is based on use of parking spaces in the preceding calendar year. For example, the 2021 levy assessment is calculated on use during the 2020 calendar year.

Last modified: 11 July 2024

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