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Planned outages

Find out about scheduled maintenance.

During maintenance, our self-service options sometimes become temporarily unavailable. To reduce the impact on our customers, we try to provide forward notice for any planned outages, and schedule works outside of business hours.

Upcoming and current maintenance

Please take note of any scheduled maintenance for our online services to avoid any inconvenience when completing transactions.

There is no current or upcoming maintenance planned at this point.

Past maintenance

Maintenance undertaken in the last six months are outlined below.

2026

Timeframe Affected services Notes
5:30–11:59 pm, Friday 16 January 2026
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.

 

2025

Timeframe Affected services Notes
5:30–11:59 pm, Friday 12 December 2025
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
7 pm–10 pm, Tuesday 9 December 2025 SRO website May be unavailable during this time.

 

Timeframe Affected services Notes
7–10 am, Sunday 30 November 2025

SRO website

 May be unavailable during this time.
10 am–4 pm, Sunday 23 November 2025
  • SRO website
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
5:30–11:59 pm, Friday 14 November 2025
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
8 am – 8 pm, Saturday 1 November 2025
  • SRO website
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.

Timeframe Affected services Notes
8 am–8 pm, Saturday 25 October – Sunday 26 October 2025
  • SRO website
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
5:30–11:59 pm, Friday 17 October 2025
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 Will be unavailable during this time.
9–10 am, Sunday 12 October 2025
  • website
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
9 am Sunday 5 October 2025 – 10 pm Tuesday 7 October
  • Unclaimed money search
  • vacant residential land tax portal
 Will be unavailable during this time.

Timeframe Affected services Notes
1–2:30 am, Wednesday 24 September 2025 Credit card payments Due to maintenance being conducted by Westpac, credit card payment facilities on the SRO website will be unavailable during this time.
5:30–11:59 pm, Friday 19 September 2025
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
5:30 pm Friday 12 September – 6 pm Sunday 14 September 2025
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 Will be unavailable during this time.

Timeframe Affected services Notes
4–11 pm, Saturday 23 August 2025
  • SRO website
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 Will be unavailable for a period of 15 minutes during this time.
5:30–11:59 pm, Friday 22 August 2025
  • PTX Express
  • My Land Tax
  • land tax section 105s
  • calculators
  • absentee owner surcharge portal
  • vacant residential land tax portal
  • AutoPay instalments
  • Duties Online
  • Digital Duties Form
  • public lodgements
  • commercial passenger vehicle service levy portal
  • unclaimed money search
  • contact us form
  • short stay levy portal
 May be unavailable during this time.
Updated: 19 January 2026