Statement 2: Documents and records we hold
A summary of the types and categories of our documents and records.
Key information
Under the Freedom of Information Act 1982, we provide information about the documents and records we hold.
We create and obtain many documents and records. We use electronic systems to classify, store, access and manage them.
The Information Asset Register lists the information assets we hold.
Document types
We hold documents such as:
- customer records
- correspondence
- meeting records
- financial records
- office guidelines, policies and procedures
- manuals and technical tools
- digital recordings.
Document categories
We classify documents based on where we store them and the business unit responsible for them.
Categories of documents include:
- databases
- human resources
- government relations
- legal services
- planning and corporate governance
- property, facility and resource management
- staff development
- customer education
- tax technical tools and knowledge management
- stakeholder relations
- technology, systems and equipment.
This is not a complete list of the categories of documents in the various business applications and databases we maintain.
Our website includes information about our functions and services. You can search by document type (such as revenue rulings, forms, manuals and annual reviews), or by topic (such as a specific tax, grant or service).