Amend your commercial passenger vehicle service levy return

Background information

The commercial passenger vehicle service levy is a $1.20 charge on every taxi, hire-car and ride-share trip in Victoria. 

A quarterly return can be amended if the number of trips was incorrect. Amending a return may result in an additional payment or a refund.

Step 1: Log in to the portal

Log in to the online portal and go to ‘returns history’.

Select the return you want to amend, then select ‘edit’.

Step 2: Sign the declaration

Read the declaration and select the checkboxes to proceed.

Step 3: Enter revised number of trips

To change the total number of trips, delete the number in the ‘total trips’ field and enter the revised number.

If you are an affiliated service provider or would like to add supporting information, you can attach a CSV file by selecting ‘choose file’.

Select ‘lodge’ to submit your amended return.

Step 4: Pay the levy or claim a refund

If you underpaid

If your amended return includes more trips, you must pay the additional levy through the portal.

If you have overpaid

If your amended return includes fewer trips, you can claim a refund.

After you submit your amended return:

• select ‘apply for refund’
• complete the declaration and explain why you are applying for a refund
• enter your bank account details and select ‘submit’.

You can also apply later:

• Log in to the online portal.
• Go to ‘returns history’.
• Select the amended return, select the ‘refund’ button and follow the steps above.