Claim a levy concession

Timing and submission options

To claim a concession, you may complete the claim form which is mailed to you. Usually this is in November but in 2025, you will receive the annual return and other forms in December. You can submit your concession claim form with the relevant annual return or follow the steps below. If you are claiming a concession for different premises, you must complete a separate form for each one.

The owner of a parking space in a public car park must give their completed concession claim form to the registered car park operator to submit as part of the operator’s annual return.

To determine whether you are eligible for a concession, please refer to the congestion levy exemptions and concessions page.

Step 1: Gather required information

While the following information is needed to complete the Congestion Levy Concession Claim Form 5, also refer to the form for specific instructions:

• your business details, including ABN/ACN and SRO numbers
• addresses of any car park spaces on which a concession is being claimed
• number of days for any concession/s being claimed
• reason for the claim.

Step 2: Complete your concession claim

The claim form can be completed and lodged online.

Step 3: Lodge your claim form

Lodge your claim form online or mail the claim form, annual return and any supporting documents to:

State Revenue Office
GPO Box 1641
Melbourne VIC 3001

Next steps

Levy assessments are issued in mid-March.

The levy is based on use of parking spaces in the preceding calendar year. For example, the 2026 levy assessment is calculated on use during the 2025 calendar year.