Christmas-New Year phone closure

Published on 05 December 2024

Our customer service centre – which responds to incoming calls, including to our 13 21 61 phone number – is closing over the Christmas-New Year period. 

The centre will be closed from 3 pm on Tuesday 24 December 2024 until 8:30 am on Thursday 2 January 2025. 

During this time, you can still contact us online. 

Our online systems will also be available throughout the holiday period. 

Plus, our website features a comprehensive range of resources, tools and information to assist you.