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Apply for the water and sewerage rebate

Steps to complete the form and submit it to your water authority.

Background information

Eligible organisations get a rebate on a property's fixed service charge for water and sewerage. Water authorities assess applications and manage the rebate. 

They assess applications on the eligibility of your organisation and the predominant use of the property.

Step 1: Gather supporting documents

Gather the information and documents you need to complete the application form. For the requirements, see apply for a water and sewerage rebate.

Step 2: Complete application form

Complete the application online. Download the completed form and sign it.

Step 3: Submit application to the water authority

Send your signed application form to your water authority. Their contact details are listed on your bill.

Send your application before the end of the financial year when the service charges were billed.

Next steps

If your organisation is approved, the rebate applies each year as long as you stay eligible. You do not need to reapply each year.

You must notify your water authority in writing if the property ownership or use changes. This may affect your eligibility. 

Updated: 15 September 2026