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Reset your PTX Express password

Follow these steps to reset your PTX Express password.

Steps to reset your password

  1. Go to the PTX Express login screen.
  2. Select 'Forgotten your password?’.
  3. Enter your customer ID and email address.
  4. Select and answer one security question.
  5. Select 'Reset My Password'.

A new password will be emailed to you.

Log in to PTX Express

Updated: 26 March 2026